Arch 2 Build, Inc. ("Arch 2 Build," "we," "us," or "our") is a licensed general contractor serving San Diego County, California. This policy explains what information we collect when you contact us or use our website, how we use it, and the choices you have.
Information we collect
We only collect information you give us directly. That includes:
- Your name, phone number, and email address when you submit a form on this site, text or call us, or request an estimate.
- Details about the work you are asking about, such as your project description, property address, and preferred timing.
- Basic technical information your browser sends automatically, such as your IP address and the pages you visit, used only to keep the site working and secure.
We do not buy, rent, or otherwise acquire contact lists.
How we use your information
- To respond to your question, call you back, or reply by text.
- To prepare and send estimates, and to schedule site visits and appointments.
- To send appointment confirmations, reminders, and follow-ups about work you asked about.
- To keep records required for our license, insurance, contracts, and accounting.
Text messaging
We do not share, sell, rent, or otherwise disclose your mobile phone number or your text message consent to any third party for their own marketing or promotional purposes. Phone numbers collected for text messaging are used only by Arch 2 Build, Inc. to communicate with you about your inquiry or your project.
You may receive text messages from us if you give us your mobile number and agree to be texted. Consent is always something you give first, in one of three ways:
- You tick the consent box next to the phone field on a form on this website.
- You text our business number first.
- You give your mobile number during a call or an on-site estimate and we tell you we will follow up by text.
Message frequency varies based on your project and your conversation with us. Message and data rates may apply. Consent to receive text messages is never a condition of purchasing any product or service from us.
You can stop messages at any time by replying STOP to any text from us. You will receive one confirmation that you have been unsubscribed, and we will not text you again unless you opt back in. Reply HELP to any message for assistance, or call us at (619) 307-3216.
Service providers that help us deliver messages, such as our telecommunications provider, process your number solely to transmit our messages. They are not permitted to use it for their own purposes.
When we share information
We share your information only in these limited situations:
- Service providers who help us operate, such as our website host, scheduling software, and messaging provider. They may only use your information to perform work for us.
- Subcontractors and suppliers assigned to your project, and only the details they need to do the work.
- When required by law, such as a subpoena, court order, or lawful government request.
We never sell your personal information.
How long we keep it
We keep inquiry and project information for as long as needed to serve you and to meet our legal, licensing, tax, warranty, and insurance obligations. You may ask us to delete information we are not required to keep.
Security
We use reasonable administrative and technical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Your choices
- Reply STOP to any text to stop text messages.
- Ask us to correct or delete your information by emailing or calling us using the details below.
- If you are a California resident, you may have additional rights regarding your personal information, including the right to know what we collect and to request deletion. Contact us and we will respond.
Children
Our services are directed to adults. We do not knowingly collect information from children under 13.
Changes to this policy
If we change this policy, we will update the date at the top of this page. Material changes to how we handle text messaging will be reflected here before they take effect.
Contact us
Arch 2 Build, Inc.
413 Wintergreen Pl, San Marcos, CA 92069
Phone and text: (619) 307-3216
Email: [email protected]
CSLB License #1064948